Refund policy

Refund Policy

We only ship plants that are disease-free and of high quality. That being said, we cannot control what happens to your order during transit. If you receive damaged or incorrect plants, please contact Abby@altmanplants.com within 48 hours of delivery of your shipment. Include your order number and photos of all the damaged/incorrect plants. Please allow up to 1 full business day for us to review, and we will respond with a solution. We do not accept returns.